Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathie Renteria

Kathie Renteria

August 11, 2025

5  out of  5
rating by Kathie Renteria
"Dawn Owens was a huge help and answered all of my questions! I am so happy I chose this team to insure my car with!"
Profile photo of Jason Sims

Jason Sims

July 31, 2025

5  out of  5
rating by Jason Sims
"Shawn Dunn & Elijah didn't just insure my stuff - he insured my sanity. Let's be honest, insurance is usually about as exciting as watching paint dry in slow motion. But not with Shawn & Elijah. These guys and their dream team made getting coverage feel like catching up with an old friend who just happens to know everything about deductibles and bundling. Shawn is like Jake from State Farm, but real, local, and way better dressed. If you're not working with Shaw Dunn, are you even living responsibly?"
We responded:
"We’re dying over here!!! What a great review. Thanks Jason for your kind words and time to give us that feedback and praise. It goes to show, we can be a good neighbor whether you are in Oklahoma or Texas! Thanks for letting us help with your sanity and insurance! Shawn Dunn State Farm Insurance and Financial Services"
Profile photo of Cameron Ayers

Cameron Ayers

July 24, 2025

5  out of  5
rating by Cameron Ayers
"Switched to Shawn Dunn after moving to texas they came recommended by my Oklahoma branch. They have been phenomenal every step of the process and have exceptional rates for my auto, renters, and a personal articles policy. Bjg time shoutout to Dawn! Always happy to help and enthusiastic on the phone. Can’t recommend these lovely folks enough 10/10"
We responded:
"Thank you Cameron! It’s so good to have some more Okies join me down here in Texas. 😎 Dawn is one of our superstars. We like having her around, too! Thanks again and we look forward to taking care of you for years to come. Shawn Dunn State Farm Insurance and Financial Services"
Profile photo of Shane Hagen

Shane Hagen

July 22, 2025

5  out of  5
rating by Shane Hagen
"Dawn cut my auto insurance in half!!"
We responded:
"Hey-O! That’s some serious savings! Glad we could help, Shane. Thanks so much for the 5 star review. We’re glad to take care of your car and home insurance! Shawn Dunn State Farm Insurance and Financial Services"
Profile photo of Micah Richards

Micah Richards

July 18, 2025

5  out of  5
rating by Micah Richards
"10 out of 10 made it easy and short thank you so much #SHAWNDUNN"
We responded:
"Easy peasy lemon squeezy! Good customers make our life easy. Thanks Micah. We appreciate you and your insurance business! Shawn Dunn State Farm Insurance and Financial Services"
Profile photo of Jaelyn Hooper

Jaelyn Hooper

June 25, 2025

5  out of  5
rating by Jaelyn Hooper
"Elijah was super helpful and made switching easy!"
We responded:
"I heard he even rescued a cat from a tree while saving you money on your car and home insurance! :) Thanks so much for your 5 star review and feedback. Welcome to our State Farm family. Shawn Dunn State Farm Insurance and Financial Services"
Profile photo of Billy Beasley

Billy Beasley

June 11, 2025

5  out of  5
rating by Billy Beasley
"Shawn was extremely friendly and very helpful with addressing our questions."
We responded:
"Thank you Billy! I wish I had more customers like you. Nice, kind, smart, funny…should I continue?! :) We appreciate you. Shawn Dunn State Farm Insurance and Financial Services"
Profile photo of Jordan Garton

Jordan Garton

May 20, 2025

5  out of  5
rating by Jordan Garton
"I have been with Shawn Dunn for a good amount of years and have had nothing but the best service! Elijah makes everything more understandable and never pushes you towards any plans you don’t want nor can’t afford. After my mom died Elijah reached out personally to check up on me. No other company would go above and beyond to check up on you like they do. I would recommend Shawn Dunn and his team to anyone."
We responded:
"Jordan, thanks for the heartfelt feedback. We love taking care of you and your insurance needs. You are more than a policy to us! Thanks again! Shawn Dunn State Farm Insurance and Financial Services"
Profile photo of Randy Cook

Randy Cook

May 2, 2025

5  out of  5
rating by Randy Cook
"Shawn and his team are the best! Efficient, effective, and responsive. With their guidance, switching coverages was quick and easy!"
We responded:
"Thanks Randy! We thoroughly enjoyed working with you, too. We hope to take care of your insurance for years to come. Shawn Dunn State Farm Insurance and Financial Services "
Profile photo of Grace Owens

Grace Owens

May 1, 2025

5  out of  5
rating by Grace Owens
"As a customer, I can truly tell that this staff cares for their customers and wants to help. I am a young college student and Shawn and Elijah helped me see the importance of investing and helped me set up everything I needed. The staff was patient and kind. Overall, a great experience!"
We responded:
"Grace Owens!!! Thank you for the kinds words. We love working with you and have a passion for helping people get where they want to be in retirement. I love that you have started investing at a young age. That will make such a huge difference on your financial journey. Thanks again for your kind words and 5 star review. Shawn Dunn State Farm Insurance and Financial Services "
Profile photo of J. Michelle Nelson

J. Michelle Nelson

April 7, 2025

5  out of  5
rating by J. Michelle Nelson
"Always helpful and quick to answer. JC has been super great to work with. Anticipates what I need and is very responsive to questions. Great office!"
We responded:
"Thanks Michelle! JC is a rockstar and we are thankful to have his experience in customer service on our team. We appreciate your insurance business and for the kind feedback! Shawn Dunn State Farm Insurance and Financial Services "
Profile photo of Narciso Gonzalez

Narciso Gonzalez

April 5, 2025

5  out of  5
rating by Narciso Gonzalez
"Awesome team!!"
We responded:
"Thanks Narciso! We’re so glad you were referred to our office. We’ve truly enjoyed working with you. Thanks for the 5 star review! Shawn Dunn State Farm Insurance and Financial Services"
Profile photo of Joseph Brewer

Joseph Brewer

March 31, 2025

5  out of  5
rating by Joseph Brewer
"Every encounter I have had with a member from this establishment has been a great experience. The staff is kind, respectful, and always willing to explain the details of my plan in a way that I can understand. I trust them insuring with my home and vehicles."
We responded:
"Those are very kind words! Thank you! We appreciate your business and am glad we can help out coverages in place for your car insurance and home insurance that fit just right. Here’s to many more years of working together! Shawn Dunn State Farm Insurance and Financial Services "
Profile photo of Dillon Myrick

Dillon Myrick

March 3, 2025

5  out of  5
rating by Dillon Myrick
"Elijah is a pleasure to work with. He does good work."
We responded:
"Thanks Dillon! We appreciate your business and 5 star review!!! Shawn Dunn State Farm Insurance and Financial Services"
Profile photo of Pam Hudson

Pam Hudson

February 26, 2025

5  out of  5
rating by Pam Hudson
"We are new to Shawn Dunn due to our long time insurance agent Tom McDonald retired. We have been StateFarm clients for 35 years and love the customer service that each office gives to their clients . They realize you have choices and work hard to earn your business. Thank u Shawn Dunn office in welcoming my family looking forward to another 35 years"
We responded:
"Being the third State Farm Agent in my family, this means so much to me! My job is truly enjoyable because of the relationships we get to build with our customers. Thank you for taking the time to give that feedback. We, too, hope to take care of you all for another 35+ years! Thanks for choosing State Farm and our office. Shawn Dunn State Farm Insurance and Financial Services"
Profile photo of Tesa Schmidt

Tesa Schmidt

February 25, 2025

5  out of  5
rating by Tesa Schmidt
"My husband and I recently switched to State Farm. The Bullard office answered the phone right away, they were a pleasure to talk to, they answered all our questions plus asked questions to get our best rate. They are great at follow through, we had our new policy same day and a follow up phone call a week later to make sure everything was in order. Thanks team!"
We responded:
"The Schmidt’s! Thank you so much for the 5 star review and kind words. Dawn really enjoyed getting to know you as she helped set up your car and home insurance. You mention we answered the phone right away. That’s important to us. My team gets tired of me saying it, but “small things make a BIG difference!” Thanks again for your business and review. Shawn Dunn State Farm Insurance and Financial Services"
Profile photo of Shayla Jones

Shayla Jones

February 15, 2025

5  out of  5
rating by Shayla Jones
"I worked with Dawn she was very friendly, kind and helpful on what we would need and explained everything in detail!!"
We responded:
"Shayla, thank you for the feedback and 5 star review!!! We see ourselves more as educators than insurance people. Glad Dawn helped make sense of your insurance needs. Thanks for trusting us with your business. Shawn Dunn State Farm Insurance and Financial Services "
Profile photo of Hamblett Construction

Hamblett Construction

January 30, 2025

5  out of  5
rating by Hamblett Construction
"Had a great experience with this office. Dawn was friendly and worked hard to get us the best quote for our home and auto coverage. Recommend this office to anyone that values customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We love having Dawn around, too. The only thing better than great customers, is great co-workers. :) Please stop by our office to see us! If there is anything else we can do to help, let us know! Shawn Dunn State Farm Insurance and Financial Services"
Profile photo of Joe Indrajit Connolly

Joe Indrajit Connolly

January 28, 2025

5  out of  5
rating by Joe Indrajit Connolly
"At Shawn Dunn, I worked Dawn, who was very polite, courteous, friendly and knowledgeable. It was an absolute pleasure and got the best rate for my insurance needs. I highly recommend Dawn and State Farm insurance company."
We responded:
"Joe, thank you so much for your feedback, kind words and 5 star review!!! We are glad Dawn was able to help with your insurance needs. We look forward to taking care of you. Shawn Dunn State Farm Insurance and Financial Services "
Profile photo of Noah Thiessen

Noah Thiessen

January 17, 2025

5  out of  5
rating by Noah Thiessen
"I have been insured with State Farm for a while now and have never had any issues! Shannon, JC, Mr. Shawn Dunn himself, and all the other staff have always helped me with the pricing of insurance and any other questions I've ever had! I'd highly recommend!"
We responded:
"Noah, we appreciate your review! We are glad to know you had a great experience with our State Farm office. You are a bright young man and we look forward to seeing the impact you make in Tyler, TX and beyond. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Shawn Dunn State Farm Insurance and Financial Services"
Profile photo of Arpit Amrute

Arpit Amrute

January 14, 2025

5  out of  5
rating by Arpit Amrute
"I recently switched to State Farm for my auto and renter’s insurance, and I couldn’t be happier with the experience! They offered me the best deal with excellent coverage at a very competitive price. A special thanks to Vincent Rodriguez, my agent, who provided outstanding service throughout the process. Vincent was professional, knowledgeable, and incredibly patient in explaining all the options available to me. He made sure I understood everything and tailored the policies to fit my needs perfectly. The entire process was seamless, and I felt confident I was making the right choice."
We responded:
"Arpit, thank you for the specific feedback. That’s priceless! Vincent is a great young talent that came all the way through our internship program and demonstrates excellence, both personally and professionally. We are glad he was able to help you and we welcome you in to our State Farm family. We hope to serve your insurance and financial service needs for years to come. Shawn Dunn State Farm Insurance and Financial Services"
Profile photo of Ty Barclay

Ty Barclay

January 8, 2025

5  out of  5
rating by Ty Barclay
"Answered the phone quickly and answered my question even quicker, best experience with insurance to date!"
We responded:
"Thanks Ty!!! Elijah has been around 7+ years now and is an absolute pro. We’re glad he was able to help you out with your insurance. We hope to take care of you for many more moons! Thanks for your 5 star review. Shawn Dunn State Farm Insurance and Financial Services "
Profile photo of Lisa Morris

Lisa Morris

January 4, 2025

5  out of  5
rating by Lisa Morris
"Shawn Dunn's office is always #1 in customer service. The staff is always friendly and professional."
We responded:
"Thanks Lisa! I think this is a classic “takes one to know one” situation. We would take 1,000 more “Lisas.” You are nice and kind and always a pleasure to help. Thanks for your 5 star review and kind words. Shawn Dunn State Farm Insurance and Financial Services"
Profile photo of CJ De Vera

CJ De Vera

January 3, 2025

5  out of  5
rating by CJ De Vera
"Shawn Dunn StateFarm provides the best customer service!"
We responded:
"Thanks CJ! We think we have the best customers! We appreciate your insurance business. Shawn Dunn State Farm Insurance and Financial Services"
Profile photo of Brandee Linzy

Brandee Linzy

December 27, 2024

5  out of  5
rating by Brandee Linzy
"I've been with Shawn Dunn's agency for years, and from the beginning to now, everyone is always so nice, informative, and helpful. I usually work with Shawn and Elijah, but recently, I've had the pleasure to work with JC, and as usual, the customer service is impeccable. Everyone in this office are well equipped and knowledgeable about their job, which makes for a quick and easy exchange. I live about 200 miles from the town due to me moving, but I refuse to go anywhere else because the service is top-notch. Thanks for everything! God bless!"
We responded:
"Hey Brandee!!! Thanks so much for the 5 star review. Hard to believe you’ve done business with us 6 plus years now. Time flies! With technology, distance ain’t a thing! :)Thanks for sticking with us and letting us continue us to serve your insurance needs. Shawn Dunn State Farm Insurance and Financial Services "